Frequently Asked Questions

📦 How long does delivery take?

Most orders arrive within 3–5 working days.

🇬🇧 Do you deliver across the UK?

Yes, we currently deliver throughout the UK.

🎁 Can I send a gift directly to someone?

Absolutely! Our products make perfect gifts, and you can have them delivered directly to the recipient.

🛁 Are your bath and body products suitable as gifts?

Yes! Many of our products are beautifully packaged and ideal for birthdays, thank you gifts, self-care hampers and special occasions.

❓ What's included in the Mystery Boxes?

Every Mystery Box contains a surprise selection of carefully chosen products that offer fantastic value. Each box is different, making every order exciting.

💳 What payment methods do you accept?

We accept all major debit and credit cards, along with the payment methods available at checkout.

📧 How can I contact you?

Email us at lionessgiftlounge@outlook.com, and we'll reply as soon as possible during our customer service hours (Monday–Friday, 9:00am–5:00pm).