Returns & Refunds

At Lioness Gift Lounge, we want you to be delighted with your purchase.

Returns

If your item arrives damaged or incorrect, please contact us within 14 days of receiving your order.

Damaged Items

If your order arrives damaged, please email us at lionessgiftlounge@outlook.com with:

Your order number

A description of the issue

Clear photos of the item

We'll work with you to resolve the problem as quickly as possible.

Change of Mind

As many of our products are shipped directly from trusted suppliers, we cannot always accept returns for unwanted items. Please contact us before returning anything so we can advise you on the next steps.

Refunds

Approved refunds will be processed back to your original payment method as soon as possible.

Need Help?

📧 lionessgiftlounge@outlook.com